96783-6
howRwe panel [R-Outcomes]
Active
Term Description
howRwe is a short generic patient experience measure to capture patients' perception of their experience focusing on the central question: How are we doing?
It has four items to measure excellence including:
- Treatment as a person including compassion, empathy, emotional support, politeness, dignity, respect, and privacy.
- Communication with healthcare staff including patient engagement, information, education, choice, consent, shared decision-making, and empowerment.
-Promptness including delays, waiting, access, cancellations, and responsiveness
-Organization and management including safety, reliability, efficiency, and information accessibility and appropriate action.
Each level is indicated using a traffic-light metaphor with written labels, color, position, and images.
For analysis and reporting, each response level is recorded on a 0-3 ordinal scale, with excellent = 3, good = 2, fair = 1, and poor = 0. Higher scores indicated excellent service. The four items and four levels create 256 (44) different combinations. The howRwe score is calculated by adding the scores for each item and giving a scale with 13 possible values from 0 (4 × poor, floor) to the 12 (4 × excellent, ceiling) PMID: 25331177.
Reference Information
| Type | Source | Reference |
|---|---|---|
| Webcontent | R-Outcomes LtdCopyright Copyright © 2008-2021 R-Outcomes Ltd. All rights reserved.Users should notify Tim Benson by email: [email protected] | R-Outcomes |
Panel Hierarchy
Details for each LOINC in Panel LHC-Forms
| LOINC | Name | R/O/C | Cardinality | Example UCUM Units |
|---|---|---|---|---|
| 96783-6 | howRwe panel [R-Outcomes] | |||
| Indent96785-1 | Treat you kindly | |||
| Indent96786-9 | Listen and explain | |||
| Indent96787-7 | See you promptly | |||
| Indent96788-5 | Well organized | |||
| Indent96784-4 | howRwe score [R-Outcomes] | {score} |
LOINC Names Get Info
- Fully-Specified Name
- howRwe panel:
-: Pt: ^Patient: -: R-Outcomes - Long Common Name
- howRwe panel [R-Outcomes]
Part Model Get Info
- Component
- howRwe panel
LP422499-6
- Analyte
- howRwe panel
LP422499-6
- Component Numerator
- howRwe panel
LP422499-6
- Component Numerator Core
- howRwe panel
LP422499-6
- Component Numerator Core Suffix
- NULL
- Component Denominator
- NULL
- Component Denominator Core
- NULL
- Component Denominator Core Suffix
- NULL
- Challenge
- NULL
- Adjustment
- NULL
- Count
- NULL
- Property
- -
LP6769-6
- Time
- Pt
LP6960-1
- Time Core
- Pt
LP6960-1
- Time Modifier
- NULL
- System
- ^Patient
LP310005-6
- System Core
- NULL
- Super System
- Patient
LP6985-8
- Scale
- -
LP7747-1
- Method
- R-Outcomes
LP422726-2
Basic Attributes
- Class
- PANEL.SURVEY.R-OUTCOMES
- Type
- Surveys
- First Released
- Version 2.70
- Last Updated
- Version 2.72 (MIN)
- Order vs. Observation
- Order
- Panel Type
- Panel
LOINC Terminology Service (API) using HL7® FHIR® Get Info
Requests to this service require a free LOINC username and password. Below is a sample of the possible capabilities. See the LOINC Terminology Service documentation for more information.
- CodeSystem lookup
- https:
//fhir.loinc.org/CodeSystem/$lookup?system=http: //loinc.org&code=96783-6 - Questionnaire definition
- https:
//fhir.loinc.org/Questionnaire/?url=http: //loinc.org/q/96783-6
Copyright
- Organization
- R-Outcomes Ltd
- Copyright
- Copyright © 2008-2021 R-Outcomes Ltd. All rights reserved.Users should notify Tim Benson by email: [email protected]
- Terms of Use
- Used with permission
- URL
- https://r-outcomes.com/
LOINC Copyright
Copyright © Regenstrief Institute, Inc. All Rights Reserved. To the extent included herein, the LOINC table and LOINC codes are copyright © Regenstrief Institute, Inc. and the Logical Observation Identifiers Names and Codes (LOINC) Committee. See https://